AI
AI Query & Assistant
Ask questions about your logistics data in plain English and get trustworthy answers — backed by your actual data, with sources shown so you can verify every result.
Mithrilis
Overview#
The AI Assistant lets you ask questions about your logistics data in plain English and get accurate, trustworthy answers — backed by your actual data, not guesses.
Instead of navigating dashboards or writing queries, your team can ask things like "How many shipments were late last week?" or "What's the average transit time for FedEx from Memphis to Dallas?" and get an answer drawn from your connected databases, uploaded documents, and business definitions.
Every answer shows its sources and explains how it got there, so you always know how much to trust the result.
Smart Question Handling#
When you ask a question, Mithrilis figures out the best way to answer it:
- Data questions — "How many shipments are in transit?" → looks up the answer in your connected databases
- Document questions — "What are the penalty clauses in our FedEx contract?" → finds the relevant section in your uploaded documents
- Calculated metrics — "What's our on-time delivery rate this quarter?" → runs the calculation across your data
- Follow-ups — "Can you break that down by carrier?" → uses context from the conversation to refine the answer
This happens automatically — you just ask the question in whatever way feels natural. The more specific you are, the more precise the answer.
Getting the best answers
Be specific for the best results. "How many FedEx shipments were delivered late in January?" will give you a tighter answer than "Tell me about late shipments." Both work, but specificity helps.
Answers You Can Verify#
For data questions, the system shows you the query it ran alongside the answer, so you can see exactly how the number was calculated. For document questions, it points you to the specific passages it found. Nothing is a black box.
Conversational Assistant#
The assistant is a full chat interface for exploring your data across multiple conversations.
Manage Your Conversations#
- Multiple threads — Run several investigations at once. Keep one conversation about carrier performance and another about cost data, each with its own context.
- Organize — Star important conversations for quick access, rename them for clarity, and delete ones you're done with.
- Edit messages — Rephrase a question or fix a typo without starting over.
Always There When You Come Back#
Your conversations are saved automatically. Close your browser, come back tomorrow — everything is right where you left it. Each team member has their own conversation history.
Conversation context
Each conversation remembers the last 20 messages. For very long investigations, start a new thread and reference findings from earlier conversations.
Confidence Indicators#
Every answer comes with a clear confidence level so you know how much to rely on it:
- High confidence — Strong data support, you can act on this
- Medium confidence — Likely correct, but worth a quick check
- Low confidence — Relevant data found, but the answer should be verified
- Insufficient data — Not enough information to give a reliable answer
These indicators are consistent across the entire platform — the same confidence levels you see in the AI Assistant also appear in Data Unification and anywhere else Mithrilis uses AI. Your team learns one system and applies it everywhere.
Building trust over time
The confidence levels and source attribution are designed to build trust. When the AI says "High confidence" and shows you exactly where the answer came from, you can verify it — and over time, learn when to trust the system on its own.
Getting Started#
Set up your Knowledge Base
The AI works best when it has data to draw from. Connect your databases, upload relevant documents, and create definitions for key business terms in the Knowledge Base.
Open the AI Assistant
Click AI Assistant in the sidebar to open the chat. Start a new conversation and ask a question about your data.
Review the answer and sources
Every answer shows where it came from — the data queried, the documents referenced, or the definitions used. Review these to verify accuracy.
Keep exploring
Ask follow-up questions to drill deeper. The AI remembers what you've discussed, so you can filter, compare, or ask for explanations without repeating yourself.
Topics
Related updates
Knowledge Base
Data Unification
One source of truth for every shipment — Mithrilis merges data from all your systems, shows you which sources it trusts and why, and flags conflicts for your team to resolve.
Knowledge Base
Knowledge Base
Connect your databases, upload documents, and define business terms in one place — so your team and the AI Assistant always have the right context.
Workflows
Workflow Builder
Build visual automations for your logistics operations — drag-and-drop design, 50+ integrations, AI-powered steps, branching logic, version history, and pre-built templates.