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Insights

Find your missing dollars

Every load leaks a little margin — an absorbed accessorial, a rate that crept over booked, detention you never billed. Mithrilis connects your systems and surfaces the dollars hiding in the gaps.

Margin Report

Last 30 days · all customers

Margin below quoted

Margin Gap

$184,200

of revenue lost to hidden costs this period

Recoverable

$112,400

if you act on the leakage below

Where it's leaking

$47,800

Accessorial Absorption

62% recovery rate

$38,100

Rate Variance

carrier overages vs. booked

$19,600

Unbilled Charges

past the 7-day window

$6,900

Customer Risk

3 customers running negative

Action queue · ranked by dollars

01Bill detention — Whirlpool DC, Memphis
$8,400
02Recover accessorial — carrier OOCL, 14 loads
$5,200
03Review rate variance — Atlanta → Dallas lane
$3,700

True margin, not quoted margin

See the real number on every load after carrier overages, absorbed accessorials, and the hidden costs come out — not the margin you booked.

Recover what you're owed

Detention you never billed, absorbed accessorials, charges aging past the window — surfaced and ranked by dollars so you chase the biggest ones first.

Know what actually makes money

Which lanes, which customers, and which carriers carry your margin — and which ones are quietly draining it load after load.

True margin

The margin you booked isn't the margin you kept.

A load books at 24% and feels like a win. Then the detention gets absorbed, the carrier invoice comes in over the rate con, and a fuel charge never makes it onto the customer bill. By the time the dust settles, you kept half of what you thought. Mithrilis shows you the real number.

Every cost, netted against every load

Carrier overages, absorbed accessorials, charges that never got invoiced — Mithrilis pulls them from your connected systems and nets them against the revenue on each load.

The number your TMS won't show you

Your TMS shows the margin you booked. It can't see the costs that landed after. True net margin is the gap between the two — and it's usually wider than anyone thinks.

Margin Waterfall

Booked margin → margin you actually kept

11.9 pts lost

24.0%

Reported gross

−5.4%

Accessorials

−4.3%

Rate variance

−2.2%

Unbilled

12.1%

True net

Recovery

Every recoverable dollar, itemized.

A six-figure margin gap is easy to ignore because it doesn't come with instructions. Mithrilis breaks the recoverable number into the four places it actually hides — and turns each one into a worklist your team can close.

The margin gap, broken into line items

Unbilled charges, absorbed accessorials, rate variance, customers running negative — each one a category you can open, sort, and work down by dollars.

Recovery rate on every category

See how much of each category you've already clawed back and how much is still on the table — so the team works the biggest, freshest gaps first.

Recoverable Breakdown

$133,900 recoverable across 4 categories

Unbilled Charges

38 charges past the window

$41,200
0% recovered

Accessorial Absorption

124 events across 31 carriers

$47,800
62% recovered

Rate Variance

51 loads over booked rate

$38,000
41% recovered

Customer Gaps

3 customers running negative

$6,900
0% recovered

Detention Recovery

Unbilled detention, grouped by facility

Recoverable · 24 events · 4 facilities$20,250

Whirlpool DC

Memphis, TN · 9 events

$8,400

Target RDC

Lakeland, FL · 6 events

$5,100

Lowe's DC

Mount Vernon, OH · 5 events

$3,950

Kroger

Atlanta, GA · 4 events

$2,800
Detention recovery

Bill the detention you're already owed.

Detention happens, the driver moves on, and the charge quietly gets absorbed because nobody had time to chase it. It adds up to real money — and it's the same facilities doing it to you every week. Mithrilis surfaces every unbilled event so you can recover it.

Every detention event, caught

Mithrilis reads the arrival and departure times off your tracking and POD data, calculates the detention owed, and flags the ones that never made it onto an invoice.

The same facilities, every week

Grouped by facility, the pattern is obvious — a handful of DCs cost you the same detention dollars month after month. Now you can bill them, or renegotiate the lane.

Accessorial Absorption

Paid to carriers vs. billed to customers

Absorbed this period · 62% recovery rate$47,800
Detention$19,200 absorbed
60% recovered40% absorbed
Lumper fees$9,600 absorbed
70% recovered30% absorbed
Layover$13,900 absorbed
50% recovered50% absorbed
Fuel surcharge$5,100 absorbed
72% recovered28% absorbed
Accessorial absorption

Stop absorbing accessorial costs.

You pay the carrier for detention, the lumper, the layover — and some of it quietly never makes it onto the customer invoice. Across hundreds of loads, that absorption is one of the biggest line items in your margin gap. Mithrilis tracks it by code so you can bill it back or fix the rate.

Paid vs. billed, by code

Detention, lumper fees, layover, fuel — Mithrilis matches what you paid the carrier against what you billed the customer, code by code, so the absorption is impossible to miss.

Catch the pattern before it's policy

When the same code absorbs at 50% month after month, that's not bad luck — it's a rate sheet or an SOP that needs fixing. The chart makes the case for you.

Lane intelligence

Know which lanes make money — and which just look busy.

High volume on a lane feels like a win, so nobody questions it. But once the real costs come out, some of your busiest lanes are running thin — and a few are running negative. Mithrilis ranks every lane by true margin so you know where the load board is lying to you.

Every lane ranked by true margin

Origin to destination, with the real margin after carrier costs and accessorials — not the rate spread. Your busiest lane and your best lane are rarely the same one.

Reprice it or walk away — with proof

When a lane runs negative load after load, you have the number to take back to the customer, or the case to stop covering it. No more arguing from gut feel.

Lane Intelligence

Per-lane true margin · last 30 days

142

Active lanes

9.4%

Avg true margin

Atlanta → DallasTop lane
84 loads+14.2%
Chicago → Memphis
61 loads+8.1%
Newark → Columbus
47 loads+3.6%
LA → Phoenix
112 loads+1.2%
Houston → New OrleansWorst lane
38 loads-4.8%

Customer Profitability

Margin health & revenue concentration

HHI 2,180

Moderate concentration

47

Customers

41

Profitable

6

Losing

Whirlpool
$1.24M
Profitable
Ace Hardware
$880K
Profitable
Tempur Sealy
$640K
Losing
Conn's
$410K
Profitable
Big Lots
$290K
Losing
Customer profitability

Know which customers carry your margin.

A big customer isn't always a good customer. The account with the most loads can be the one quietly running negative once detention, absorption, and rate variance come out. And the more your revenue concentrates, the more one departure hurts. Mithrilis shows you both.

Profitable or losing — by customer

Net every cost against every customer's revenue and the picture changes. Some of your biggest accounts are running negative once detention and absorption come out.

Concentration is risk you can measure

When a handful of customers carry most of your revenue, one churn hurts. Mithrilis scores concentration so you know how exposed you are before it bites.

One dataset, every angle

One dataset. The view your team needs.

The same connected data, two lenses. Your controller opens the margin view to chase recoverable dollars. Your ops desk opens the operations view to watch on-time rate and exceptions. Same numbers underneath — no rebuilding, no exports.

Operations Dashboard

Last 6 months performance

+12% YoY

On-Time Delivery

94%
JanFebMarAprMayJun

Shipments by Mode

12.4K

45%

Ocean

28%

Air

15%

Rail

12%

Road

Exception Types

-8%
847Total
Delays42%
Customs28%
Damage18%
Other12%

2,847

Active Shipments

+12%

4.2 days

Avg Transit Time

-8%

94.2

Carrier Score

+3%

$2.14

Cost per Mile

-5%

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